How Do I Ship From Home? – Fourthwall
This article will guide you through the process of shipping self-fulfilled products.
Follow this step-by-step guide and ship from your home to your supporters in a jiffy! Self Fulfillment Playbook Step 1: Enter the address you will ship from
Go to the homepage of your dashboard
Click “Settings”
Under Settings, click “Shipping”
Click, "Setup your shopping location" Enter the address you will ship from
Step 2: Downloading Orders to Ship
Go to the homepage of your dashboard
Click “Contributions”
Under Contributions, click “Fulfillment”
There will be a download button on the top right side of this page
Download your orders
Your orders will download as a CSV file. Example HERE of what the column headers will look like on your CSV export
All information needed to ship out orders will be in this report
Step 3: Uploading order tracking numbers into your Dashboard
The homepage of your admin dashboard will show you how many orders you have left to send. (image below)
Orders left to send = Tracking numbers that have not been uploaded into your dashboard.
Click the button “X orders left to send!” This will take you to the Fulfillment tab you used to export your order information to ship.
Download the CSV report by clicking the download button on the top right of the page. This report will be used to add your tracking numbers.
On this report you will be entering in the Carrier Code (Column Y) and Tracking Number (Column Z) for your orders.
Carrier Code = Ship Method (example. Fedex, USPS, UPS)
Copy and paste the Carrier Code and associated Tracking Number in column Y and Z for the corresponding order.
In cases where you are fulfilling an order by mail, which does not provide a tracking number, enter “Letter” for the Carrier Code and “Untracked” as the Tracking Number.
Once all of the information is entered, save your file as a CSV document
On your admin panel, under the Fulfillment tab, upload your CSV file by the “drag and drop” function, or by clicking “Upload orders to Ship” and locating it on your computer.
Once the file uploads, you will receive a green highlighted text with Friendly Order ID numbers (column B) meaning your tracking has been uploaded successfully!
Step 4: Supporters Being Notified Their Order Has Shipped
After you upload tracking back into Fourthwall’s system, an email will be sent out to the supporter notifying them their item has shipped.
This email will ONLY go out after the package has its first scan from the carrier
This makes the tracking email and process more “real-time” for the supporter.
That is it! If you have any other questions on the self-fulfillment process, please reach out to our team at [email protected]